Terms and Conditions - Gardener Mottingham
Welcome to Gardener Mottingham. These Terms and Conditions govern your use of our gardening services. By engaging our services, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Introduction
Gardener Mottingham provides professional gardening services to residents and businesses in the Mottingham area. Our mission is to deliver high-quality, reliable, and efficient gardening solutions tailored to your needs.
2. Services Provided
We offer a comprehensive range of gardening services, including but not limited to:
- Landscape design and installation
- Garden maintenance
- Lawn care and mowing
- Tree and shrub planting
- Weed control and removal
- Seasonal planting and cleanup
Each service is delivered by our team of skilled professionals who are committed to excellence.
3. Booking and Scheduling
To schedule a service, you can contact us through our website or by phone. Upon booking, you will receive a confirmation outlining the date, time, and details of the service. We strive to accommodate your preferred schedule, but availability may vary.
3.1. Changes and Cancellations
If you need to modify or cancel your booking, please notify us at least 48 hours in advance. Failure to do so may result in a cancellation fee of up to 50% of the service cost.
4. Payment Terms
Payment for services is due upon completion. We accept various payment methods, including cash, credit/debit cards, and bank transfers. Detailed invoices will be provided for all transactions.
4.1. Late Payments
Late payments may incur additional fees. If payment is not received within 14 days of the invoice date, a late fee of 5% per month will be applied.
5. Fees and Pricing
Our pricing structure is transparent and competitive. Prices vary based on the scope and complexity of the service required. Customized quotes are available upon request to ensure you receive the best value for your investment.
6. Client Obligations
As a client, you agree to:
- Provide accurate information regarding your gardening requirements
- Ensure access to the property during the scheduled service time
- Communicate any special instructions or concerns in advance
- Maintain payment schedules as agreed
7. Liability and Insurance
Gardener Mottingham is fully insured to cover any accidental damages that may occur during service delivery. However, we are not liable for pre-existing conditions or issues beyond our control, such as severe weather events.
7.1. Property Damage
In the unlikely event of property damage, please notify us immediately. We will assess the situation and take appropriate measures to rectify any issues.
8. Health and Safety
We adhere to strict health and safety guidelines to ensure the well-being of both our clients and employees. All team members undergo regular training and use appropriate safety equipment while on site.
8.1. Use of Chemicals
Any use of pesticides or herbicides is conducted in compliance with local regulations and safety standards. Clients will be informed of any chemicals used and advised on safety precautions if required.
9. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your consent, except as required by law.
10. Termination of Services
Either party may terminate the service agreement with written notice. Upon termination, any outstanding payments for services rendered up to the termination date must be settled promptly.
10.1. Immediate Termination
Gardener Mottingham reserves the right to terminate services immediately in cases of misconduct, payment default, or violation of terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from the agreement will be subject to the exclusive jurisdiction of the courts in London.
12. Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
13. Force Majeure
Gardener Mottingham is not liable for any delays or failures to perform services due to circumstances beyond our control, including natural disasters, pandemics, or government restrictions.
14. Intellectual Property
All materials, including documents and designs created by Gardener Mottingham, remain our intellectual property. Clients are granted a limited license to use these materials for personal purposes only.
15. Feedback and Complaints
Your feedback is valuable to us. If you have any concerns or complaints regarding our services, please contact us promptly. We are committed to resolving issues to your satisfaction.
16. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
17. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gardener Mottingham regarding the use of our services, superseding all prior agreements or understandings.
By choosing Gardener Mottingham, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.